Privacy Policy

Commitment to Privacy

Welcome to Almahealth.io. At Alma Health, we prioritize your privacy and the protection of your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.

By using our website, you are entrusting us with your personal data as outlined in this policy. If you have any questions or concerns, feel free to contact us at info@almarx.com.

 


 

What Information We Collect

We collect personal data to provide our services, enhance your experience, and communicate with you. The information we collect includes:

  • Personal Information: Your first and last name, address, phone number, private email address, and other similar personal details.
  • Medical Information: Data about your health and medical records necessary for providing services.
  • Account Information: Contact details, passwords, and security data.
  • Payment Information: Financial details for processing transactions.
  • Other Data: Depending on your interaction with our website, we may collect browsing behavior, device information (IP address, browser type), and cookies (if applicable).

 


 

How We Use Your Information

We use your personal data for the following purposes:

  • Account Creation and Management: To facilitate account creation, logins, and managing your user account.
  • Providing Services: To offer our services and process any requests you make on the site.
  • Customer Support: To respond to inquiries and resolve any issues you may encounter.
  • Contractual Obligations: To fulfill our legal obligations under agreements made with you.
  • Legal Requirements: To comply with laws, government requests, or legal processes.
  • Security and Fraud Prevention: To protect against fraudulent or illegal activities and ensure site security.

 


 

Sharing Your Information

We only share your data under specific conditions:

  • With Your Consent: When you give us permission to use your data for specific purposes.
  • For Service Provision: To provide you with services, such as data analysis, payment processing, or customer support.
  • Legal Obligations: To comply with applicable laws or to protect the rights and safety of our users or others.
  • Business Needs: To prevent fraud, protect against illegal activity, or ensure compliance with our business obligations.

 

We do not share your personal data with third parties for promotional purposes.

 


 

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

If you no longer have an active account with us, we will delete or anonymize your personal data unless we are legally required to retain it for a longer period.

 


 

Your Data Protection Rights

You have the following rights concerning your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate personal information.
  • Right to Erasure: You can request the deletion of your data, subject to certain legal exceptions.
  • Right to Object: You can object to certain types of processing, such as direct marketing.
  • Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

 

To exercise any of these rights, please contact us at info@almarx.com. We may require proof of identity before processing your request.


 

Keeping Your Information Safe

We implement technical and organizational security measures to protect your personal data. While we strive to secure your information, no internet transmission can be guaranteed 100% secure. However, we take every precaution to protect your data.

 


 

International Data Transfers

If we transfer your personal data outside the UAE, we ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

 


 

Cookies and Tracking

We may use cookies and similar tracking technologies to improve your browsing experience. You can control the use of cookies through your browser settings.

 


 

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page, and we encourage you to review the policy regularly.

 


 

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can reach us at: info@almarx.com

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